Return Policy

You can return your order within 15 days after an order has been delivered. We request you to check our size guide before confirming an order to avoid any issues regarding the size.  

In case you need to return your order, don’t remove the tag and don’t wash it. In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed, or soiled. If you have received a defective product, send us images at support@mymacaw.com and we will get back to you. Once confirmed by us, the refund will be provided into your bank account at your convenience.

Cancellation Policy

You can cancel your order by logging into our website. Go to Menu> My Account> Orders> Cancel Order. If you want to edit address details, it is possible only before the order is shipped.